Transform Your Kitchen Dreams Into Reality

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Privacy Policy

Last Updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you fill out our contact form, request a consultation, or communicate with us. This includes:

• Name and contact information (phone number, email address)
• Project details and preferences you share with us
• Communication records and correspondence

How We Use Your Information

We use the information we collect to:

• Provide and improve our kitchen renovation services
• Respond to your inquiries and provide customer support
• Schedule consultations and project appointments
• Send you project updates and service information
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of receiving communications from us at any time.

Contact Us

If you have questions about this Privacy Policy, please contact us at +1 (212) 847-3926 or [email protected].

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Terms of Service

Last Updated: December 2024

Agreement to Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement.

Services

KitchenPromise provides professional kitchen renovation and design services including but not limited to:

• Kitchen design and consultation services
• Complete kitchen renovations
• Cabinet installation and custom cabinetry
• Kitchen upgrades and improvements

Project Terms

All projects are subject to a signed contract that outlines specific terms, timeline, and pricing. Project specifications, materials, and costs will be detailed in individual project agreements.

Payment Terms

Payment terms and schedules will be outlined in individual project contracts. We typically require a deposit to begin work, with progress payments throughout the project.

Warranty

We provide warranties on our workmanship and materials as specified in individual project contracts. Warranty terms vary based on the type of work and materials used.

Limitation of Liability

Our liability is limited to the terms specified in individual project contracts. We maintain appropriate insurance coverage for our business operations.

Contact Information

For questions about these terms, contact us at +1 (212) 847-3926 or [email protected].

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Cookie Policy

Last Updated: December 2024

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They enable basic functions like page navigation and access to secure areas.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies

These cookies track visitors across websites to display relevant advertisements and measure campaign effectiveness.

Cookie Management

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies
• Block cookies from being set
• Allow cookies from specific sites only

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and recommend reviewing the respective privacy policies of these services.

Contact Us

If you have questions about our cookie policy, contact us at +1 (212) 847-3926.

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GDPR Compliance

Last Updated: December 2024

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

Right of Access

You have the right to request copies of your personal data we hold about you.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain circumstances.

Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you.

Right to Object

You have the right to object to processing of your personal data under certain circumstances.

Legal Basis for Processing

We process your personal data based on:

• Your consent for marketing communications
• Contract performance for service delivery
• Legitimate interests for business operations
• Legal obligations where required

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

International Transfers

We ensure appropriate safeguards are in place for any international transfers of personal data.

Exercise Your Rights

To exercise any of these rights, contact us at +1 (212) 847-3926 or [email protected].

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DMCA Policy

Last Updated: December 2024

Digital Millennium Copyright Act

KitchenPromise respects the intellectual property rights of others and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid takedown notices.

Copyright Infringement Claims

If you believe that content on our website infringes your copyright, please provide us with the following information:

Required Information

• Your physical or electronic signature
• Description of the copyrighted work claimed to be infringed
• Description of where the infringing material is located on our site
• Your contact information (address, phone, email)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information is accurate and you're authorized to act

Counter-Notification

If you believe content was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed content and its former location
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction

Repeat Infringers

We have a policy of terminating relationships with repeat copyright infringers.

Contact for DMCA Notices

Send DMCA notices to:

KitchenPromise
2847 Broadway Street
New York, NY 10025
Phone: +1 (212) 847-3926
Email: [email protected]